Office 365, the cloud-based version of Microsoft Office, is becoming the most popular software suite used by small- and medium-sized businesses (SMBs). With an ever-increasing number of organizations migrating to this solution, it's not surprising that other companies are also considering making the move.

At the end of the day, the success of any business comes down to whether it’s making a profit. That’s why building and maintaining relationships with your customers — your primary source of revenue — is extremely crucial. To respond to this need, savvy business owners are implementing customer relationship management (CRM) systems as a part of their business operations.

Companies — small- and medium-sized businesses, in particular — struggle to protect their data. For one, they make mistakes in the strategies they employ to protect their IT infrastructure. If your organization still does one or more of these bad security practices, act quickly to correct them.

Not too long ago, cloud apps and platforms were the answer to IT efficiency. Today, virtualization is the solution everyone is talking about. And as a business owner, you probably want to know if virtualization can improve your business’s processes.

If you are looking to deploy a Voice over Internet Protocol (VoIP) system, or planning to upgrade your existing infrastructure, consider several key factors. One of the most essential aspects you should look at is Quality of Service, or QoS. To make sure your provider will deliver optimal service with minimal downtimes, ask them these questions about their QoS.
What is QoS?
VoIP providers and IT experts define “Quality of Service” as the overall performance of a VoIP system or network.

At work, we depend on apps for productivity. However, with so many tabs open in our web browsers, it can be a drag to constantly click in and out of them just to get the information we need. Fortunately, Office 365 Connectors for Groups allows you to stay on top of all the third-party services your company is using.

Every business owner knows that having a business continuity plan is crucial to the success of their organization. However, when the unexpected does happen, companies tend to overlook how well employees can stick to the plan. To make sure your plan doesn’t go up in flames, here are five critical mistakes you must avoid.

It pays to take extra precautions when surfing the web. We’ve compiled these three easy tips that can amp up your online security.

Many small businesses have embraced data virtualization over the past few years. And as with any kind of business data, virtualized data needs to be protected from disaster, cybercrime, and human error and, therefore, needs backup. When backing up your virtualized data, there are some most common difficulties you need to prepare for.

The holiday season is upon us — and businesses are likely to experience their phones ringing off the hook. As a business owner, you need to make sure that your Voice over Internet Protocol (VoIP) systems are ready to cope with the holiday rush. To ensure crystal clear calls, follow these useful VoIP system tips.