Businesses are still grappling with the effects of the COVID-19 pandemic, and one way they're dealing with the situation is by implementing remote work policies. The global health crisis is driving them to unlock the full potential of working remotely, allowing people to work through quarantines, as well as keep companies and even economies afloat.

If there’s one thing we have learned from the COVID-19 pandemic, it’s that communication is key during a crisis or emergency. Poor communication can lead to misinformation, which can cause undue panic. Voice over Internet Protocol (VoIP) telephony offers organizations in all sectors with the perfect solution to keep their workforces, clients, and partners in the loop at all times, among other benefits.

Consumers and businesses are already dealing with the huge impact of COVID-19. As governments and private businesses continue to find ways to deal with the coronavirus pandemic, they turn to all available technology resources. In the long term, expect the following changes in the use of technology.

Hackers may have found another way of tracking you via seemingly harmless autocomplete passwords. Here’s what you need to know.
Why auto-fill passwords are so dangerous
Certain web browsers have integrated features that enable usernames and passwords to be automatically entered into a web form.

OneNote is a useful but underutilized program that comes with Microsoft Office. With OneNote, you can create and share digital notebooks that contain handwritten or typed notes, drawings, screen clippings, audio commentaries, and more. This takes your note-taking to another level, allowing you to integrate multimedia as well as share notes and collaborate with other users.

Smart business owners use an uninterruptible power supply (UPS) for emergency situations like a storm, fire, or other disasters. Often, a UPS is deployed for desktop computers to give employees ample time to save their work and prevent losing unsaved work.

Hackers are known by the general public as cybercriminals, especially with so much news about nude celebrity photos beings released to the cloud, millions of customer information being stolen across many industries, and government agencies paying the ransoms hackers demand so that the former can regain access and control of their systems.

Business automation is quickly becoming a necessity for most organizations. While human input is still essential, automating processes — and powering them with artificial intelligence (AI) — has allowed for more efficient and effective operations.

In a vishing scam, scammers may pretend to be a bank representative, a government official, or any type of legitimate entity requesting confidential information via Voice over Internet Protocol (VoIP) platforms. With expanding avenues of cyberattacks, remaining vigilant is more important than ever.

Microsoft’s Workplace Analytics uses data gathered from email, documents, calendar, and other Office 365 applications to present a clear picture of both employee and manager productivity. It’s a clear upgrade from MyAnalytics, which allowed employees to view just their own data.