Business automation is quickly becoming a necessity for most organizations. While human input is still essential, automating processes — and powering them with artificial intelligence (AI) — has allowed for more efficient and effective operations.

In a vishing scam, scammers may pretend to be a bank representative, a government official, or any type of legitimate entity requesting confidential information via Voice over Internet Protocol (VoIP) platforms. With expanding avenues of cyberattacks, remaining vigilant is more important than ever.

Microsoft’s Workplace Analytics uses data gathered from email, documents, calendar, and other Office 365 applications to present a clear picture of both employee and manager productivity. It’s a clear upgrade from MyAnalytics, which allowed employees to view just their own data.

Most small- to medium-sized businesses (SMBs) don’t possess the resources to run and maintain their IT infrastructure, let alone assess whether it’s still driving value for the company. However, if you want to ensure everything is running smoothly, it’s important to conduct technology business reviews whenever possible.

Cybersecurity is a threat to businesses across industries. Sometimes, organizations invest in security software without realizing the risks that come with it. Here are compelling reasons why identifying threats before buying cybersecurity products is paramount.

Voice over Internet Protocol (VoIP) solutions have been enabling businesses to enjoy lower call rates and plenty of exciting call features. But with faulty VoIP implementation comes call quality issues. Let’s discuss some of these problems that you might encounter and what you can do to fix them.

With Microsoft Excel’s new features being so incredibly user-friendly, there’s no excuse to remain basic. Upgrade your skills with our three tips today!

Virtual reality (VR), the technology that immerses users in digitally created simulated experiences, is experiencing a surge in growth. There are now many more uses of VR than first realized. These include applications in academic research, engineering, design, the arts, and entertainment.

With over 150 million active subscribers, Office 365 is, unsurprisingly, on top of hackers’ minds. And now, hackers are using a technique that doesn’t even require users to give up their credentials. Learn how they do it and get protected.
A phishing scam that harvests users’ credentials
The latest cyberattack on Microsoft Office 365 involves harvesting users’ credentials.

Unified communications is a great opportunity to leverage several different communications platforms to reach suppliers efficiently, maintain a good flow of internal information, and interact with customers effectively.

What is unified communications?
Unified communications (UC) allows you to manage all your communications as one piece of architecture rather than as several different components patched together.