Hackers come in all shapes and sizes. From kids wanting to gain notoriety on the internet to political groups trying to send a message, the motives for a cyberattack vary widely. So how can you protect yourself? It all starts with getting to know your enemy a little better.

Disaster recovery (DR) isn’t what it used to be. Long gone are the days when a DR solution cost over a hundred thousand dollars and relied predominantly on tape backups. Cloud computing has dramatically changed the DR landscape. Unfortunately, there are still many misconceptions about DR. Here are a few of the myths that no longer apply.

Progressive SMBs are defined by how they use technology to achieve business growth. From acquiring new customers to managing suppliers to exceeding sales quotas, IT helps a lot. But traditional hardware and software solutions are expensive to purchase and support.

Is your company losing money because of bad communication? Don’t suffer in silence! Read on to discover how unified communications (UC) can save your business.

Companies in the United States and the United Kingdom have lost a total of $37 billion because of poor communication, according to The Holmes Report, the voice of the global public relations industry.

Both SharePoint and OneDrive help business owners manage and share data. But selecting the best platform can be difficult and give anyone a big headache. For instant relief, here’s a quick reference to help you choose wisely.

Looking for a secure platform to manage your files? Where do you go for help? Should you choose SharePoint or settle for OneDrive instead? If any of those terms sound Greek to you, don’t worry.

Experts are constantly creating new security systems to protect individuals and businesses from hackers. From those who want to attend popular events like the Olympics to avoiding an angry boss, hackers are preying on gullible victims to circumvent network security systems and steal sensitive information.

Installing software that immediately boosts employee efficiency is any small- or medium-sized business owner’s dream. With Office 365’s dashboard, that’s exactly what you’re getting. And best of all, it’s directly integrated with your existing productivity suite.

Virtualization allows you to eliminate dependency on physical hardware limitations and software requirements. Before you choose any one virtualization solution, it's a good idea to go over the different companies providing virtualization services. Below is a list of five popular vendors offering reliable virtualization platforms.

If you don’t want your customers to switch to your competitors, customer satisfaction should be on top of your priority list. One sure way to keep them satisfied is by having a professional yet customer-friendly phone strategy. Something as simple as your automated on-hold messages may seem inconsequential, but when people need help, you don't want them to feel ignored or neglected.

Digital literacy is all about mastering essential computer skills like navigating search engines and word processors. But one of the most crucial you need to learn is Excel. Check out these tips to be an Excel master.
Pie and Sunburst Charts
Everyone knows that bombarding stakeholders with endless numbers and decimal points is the wrong approach.