While using a virtual private network or VPN isn’t a silver bullet to online privacy threats, it still offers crucial security benefits, especially if any part of your day involves using unsecured channels such as public Wi-Fi. Given its importance, how do you pick the right one and what factors do you need to consider?
What is a VPN?
The best way to describe a VPN is as a secure tunnel between your device and destinations you visit on the internet.
Benefits of using a VPN
Which is better, Hangouts or Skype?
Work smarter with Microsoft’s Workplace Analytics
Did you know that Microsoft has Workplace Analytics, a program that allows managers to assess the productivity of their staff using data gathered from email, documents, calendar, and other Office 365 applications? It’s an improvement over MyAnalytics, which only allowed employees to view their own data.
Add hours to your day with these hacks
How AI can shape the future of VoIP
AI-driven applications and cloud-based services have brought significant enhancements to many organizations. As time goes by, these technologies will become a necessity, especially when it comes to VoIP telephony, and here's why.
Contact center operations
Highly automated VoIP technology enables businesses to manage their call centers easily and reduce the need for human intervention
For example, AI-integrated VoIP systems can determine a caller’s personality, mood, and queries so calls are routed to the agent best equipped to handle them.
Serverless computing is the next big thing
Office 365 updates to make your life easier
In the software industry, continuous improvement is the name of the customer retention game. The behemoth Microsoft constantly churns out Office 365 enhancements, many of which are powered by artificial intelligence (AI). Here are some of the new and upcoming ones most likely to be useful in your business.
It’s time to rethink your password
Ugly websites cost your business big bucks
According to a recent survey of 1,800 consumers, 42% said they’re “very unlikely” to buy from unprofessional or ugly websites. If you’re wondering whether or not your site could fall into that category, check out these key indicators.
A variety of professional photos
From pictures of your products to team photos, high-quality images are arguably the most important thing on your website.