Many small- and mid-sized businesses (SMBs) turn to Voice over Internet Protocol (VoIP) as their telephony solution. This allows them to make calls either through the traditional desk phones (hardphones) or software-based phones (softphones). Find out the pros and cons of both phone options to help you pick out which is most suitable for your […]

Microsoft’s Office suite has come a long way since it became cloud-enabled. While you can still opt for the company’s lifetime licenses, subscribing to Office 365 instead is the smarter choice. Office apps and the files you create with them are accessible wherever there’s an internet connection, but that is actually the bare minimum that […]

The choice to monitor your employees’ computers or not is a tricky one. While part of you may think it’s unethical, it could end up saving you hours of lost productivity or preventing a data breach. Here are some pros and cons of employee monitoring, and some tips to handle it fairly if you decide […]

Everyone wishes we had more time to spend in a day. Between repetitive emails and seemingly endless meetings, it’s hard to find time for important tasks. Thanks to the increasing affordability of enterprise-level IT, however, SMBs can start getting at least half of those problems under control with email automation. What is email automation? Usually […]

If you’re just starting on virtualization, you need to know it’s not just plug-and-play. You need to understand your IT environment, and that’s not something that’s immediately easy to grasp. If you’re a beginner, better follow this virtualization guide. Conduct an assessment Evaluating your IT environment is an important step in the implementation process. After […]

Voice over Internet Protocol (VoIP) has come a long way in helping businesses use sophisticated features with significant cost savings. The challenge for small- and medium-sized businesses is knowing where to begin. Here’s a list of pros and cons to help you decide which system is right for you. What are “proprietary” systems? When most […]

Many companies prefer to use Microsoft Outlook for coordinating projects, setting up meetings, and managing their email. This tool offers more features aside from being an email application where you can organize your business communications, contacts, and work. Let’s take a closer look at some tips you might have missed. Clean Up your inbox No […]

Has your organization been hit with a data breach or ransomware recently? This happens more often than you might think to businesses of all sizes. Given the frequency, complexity, and increasing number of threats, a multi-level, agile, and cutting-edge cybersecurity strategy is the only response that will protect businesses from massive losses. Fortunately, managed IT […]

Managing a business is complicated enough: different departments like accounting, management, and sales each have its own software and systems. Don’t you just wish there was a less difficult and more efficient way to manage your enterprise? Wish no more, because enterprise resource planning (ERP) software can solve management problems for you. Read on to […]

Ransomware like CryptoLocker and WannaCry has become more sophisticated over the years. No wonder that more ransomware attacks are expected this year. To fend off these threats, turn to virtualized disaster recovery (DR) solutions. They’re your best defense against ransomware. Virtual DR Virtual DR solutions allow you to create point-in-time copies or “snapshots” of operating […]